Rossopomodoro Swiss Cottage - London

Unfortunately disappointed here. the friend ordered an salat that it came out with two bugs that were outrageous when it was. the offered a meal and she chose the pesto pasta, which was very strong and not tasty in the round, which she had to eat alone as she waits. Surprisingly, her meal was not composed givem what had happened. another friend ordered a simple tomatenpasta, it was very sweet to taste. not delicious again. my vegan pizza was beautiful. starter were also good. overall sad really disappointed.

Really friendly and attentive staff, many choices for all including vegan and gluten free options. Drinks are a little pricy though. My Italian boyfriend's Parents were visiting and they loved it!

We come here often. As an Italian I can say that the pizzas are authentic and very tasty indeed. The staff are super friendly and if you’re into Serie A there is often a game on the big screen but muted so as not to disturb diners. A very nice restaurant and hard to believe it’s a chain

We went to this restaurant on Saturday. We were given a table really quickly as it was not busy. We proceeded to order some drinks. I ordered some still water which was poured out into a glass for me. When I went to drink the water, the glass really reeked and I complained to the waiter and asked him to smell the glass. Not sure if he understood but he went away and brought another empty glass. What I noticed was that the restaurant was drying glasses using a cloth. I would bet my house that this cloth was dirty and making the glasses smelly. Plenty of bacteria I bet too. The new glass did not seem to be smelly so I accepted it. Food was ok, we had pizzas which were ok. I prefer crispy pizzas. When the bill came, we were charged in full for the water. I complained to the waiter and he went and spoke to his manager. It was very poor form to expect a customer to pay for something not received. Waiter then proceeds to come to the table and pour a further glass of water!! Fair enough it now means I have been given the water I am being charged for but no apology about the dirty glasses or inconvenience. I paid and left but would never return. Some training required in service and how to treat paying customers. And some hygiene training required stop using that dirty cloth. Disgusting.

I booked this restaurant partly because of the vegan pizza option, but also because there was a 241 cocktail deal. However, despite nothing being stated on the literature, we were told we were only allowed one 241 cocktail deal per person in case of intoxication! The manager eventually accepted that the terms and conditions do not say that the deal is limited in such a way, and agreed to allow us another drink, but instead of sending our server back to us, stood behind our table, and gave the server a telling off, in full ear shot of customers! The food was tasty, but I think I'll stick to wine next time.