Jimmy John's - Lizella

The server Ester was amazing. Very kind and friendly! Made my sandwich fast and with a smile.

It is a deli. Love the fast preparation by staff and sandwiches are great.

I have ordered from this Jimmy John’s regularly for a few months now. I have never had issues here before with the food, staff, and always speak very highly of them.However, today was a different experience. I placed an online order that totaled around $50. When I got there, they proceeded to hand me my food. We double checked our order at a table and noticed that a pickle we had ordered wasn’t in the box of food we were given. We went to the counter and asked the lady if it was in there, very nicely if I must add. The lady gave us such a horrible attitude and a disgusting face over us asking something that WE paid for. She then turns to her coworker and makes a smart remark to her, asking if the pickle was in there, and when the other woman comments back, the lady states she was “just joking”. Once again- super uncalled for to talk to PAYING customers the way she did. We leave without saying anything and hope it’s actually in the box. Fast forward to opening all of our food, the pickle was not in there.This review isn’t so much about the pickle, but more so of the employees’ unprofessionalism bad attitude. I wouldn’t want someone like her working for me if she treats everyone the way I had to experience her attitude today. We all have bad days, but this is your job. I hope I have a different experience if I choose to come back to eat here, and hope her day gets better.

JJ's across from the children's hospital is good food, good customer service, and quick! Would recommend?Kid-friendliness: Super nice to my grandson. We stopped after his heart appt, and it seemed they were especially good with him. (Even if he did have his video up a bit too loudly.

These guys skimp on the meat unlike any other johns I’ve been toIn response to the JJ reply:Why do I not feel this way about other franchises? I have weighed your sandwiches and compared to the nutrition guide on the JJ corporate website they are under. There are other people who agree with me. I have complained to corporate several times but they don’t care. I just have to drive across town to get a good sandwich instead.