Qdoba Mexican Eats - Livonia

Terrible service and always from everything. someone made a drink and it was on the floor. none of the employees did everything to clean it, only expected all customers to walk around it. I asked for a water cup and the casser said I don't see one, so we don't let people drink water today .go after chipotle.

I made an order earlier this week and I have sent multiple contact requests to Qdoba with no return contact, so I suppose it’s time for a review then. We ordered on the app and the app indicated no ingredients were out. When I got my bowl home, there was no queso (but it had my ordered side of queso? , no cheese, no sour cream, no fajita veggies, and no salsa at all (I ordered 3 different salsas . My bf bowl also had no salsa on it at all. Also, portions were significantly smaller than prior orders at this location. I have not received a refund or any return contact when I submitted my complaint to Qdoba both via their website and the app. Honestly, this is horribly disappointing.

Out of many items this past trip, no music playing so it was just awkward in general, staff literally didn't even speak to each other one time while we were eating. Very weird vibe.

I know they must be struggling to find good help but it's ridiculous how bad the service is at the Livonia location. Very sad to see since we used to go here multiple times a week. The girl that took our order actually up charged me 2.00 for chips because I didnt want them in my bowl under 3 full ladles of queso, and refused to put the queso on the side as well. She clearly was annoyed at me requesting anything different. They must have changed recently because she said they were not allowed to customize nachos. ‍‍

Google has you as open. You have employees making food but doors are locked. If you don't want my business that is fine. Five guy's was happy to make my order.