Burgertown - Liverpool

Wouldn’t even put one star. Rang to place a order to be picked up, there must of been a misunderstanding with the time to be picked up but we got left a voice mail of the woman who works there and said food is ready, phoned back and said on our way sorry must of got time wrong. 5 mins later got a horrible voicemail again of the owner saying we should be ashamed of ourselves placing a order and not picking up especially in a pandemic, and we could not order again from them. Picked our food up and they apologised got given 2 free cans and 2 cakes. Got home they forgot 3 items. They thought they was doing us a favour giving us 2 free cans when we ordered 2 different cans that we never got. Plus one bacon and cheese fries. Phoned them back and it was our fault because apparently we never said the drinks we wanted. I was right next to my boyfriend when he told the lady our order and he said what drinks. So after all that kick of they forgot 3 items. Service is shocking!!!! Didnt even get a sorry about the items they forgot. They have done us a favour blocking our number because we will never be returning.

Food came stone cold and it is over priced to death for what it is, looks better then what it is but all of this does not come close to them covid burgers they was hard and tasteless plus the woman who answers the phone is the most horriblest cold woman I’ve ever spoke to

Terrible attitude, don't want to change the order that they have messed up. They try not to give you your drinks you have paid for, the Last 3 times I have had to ask for the drinks they have not given with the order. They have cut the amount of chicken in the wrap to almost zero.

Went to burger town on Friday my mate been dying to go for ages I got the new spicy chicken noodle box it was fittttt. My friend wasn’t a burger fan but has totally been converted Food was outstanding the girls in shop were so friendly and helpful. The dessert selection was to die for what more can a girl want Wish I wasn’t on a diet so I could go every day

Was so excited to order from here after coming across their Instagram page. Unfortunately the food we received was nothing like the food they are advertising. The chips were so hard and tasteless they were inedible. We ordered a chicken burger and requested no Mayo due to an egg allergy and when we got home the burger was covered in Mayo and it’s so long to drive back. I won’t be ordering from here again.