Luigi's Pizza Palace Ii

I ordered a pizza NO GREEN PEPPERS, NO ONIONS. I'm coming home to find it full of green peppers. I called them to what I ordered, they asked for my last name six times, then they tried to say that I did from them. And then there was a $5.00 loan. I paid $25 then come back with the best I can do is offer $10. I didn't screw up the pizza. Thanks for the wasted money.

Service was great. Atmosphere was great. Cleanliness was great. The only issue was that my lasagna was so BOILING HOT I wasn 't even able to eat. I got an apology from the waitress but there wasn 't much she could do. I waited about a half hour but it was still too hot to eat. I then put it in a to go container and drove an hour home to find it just barely cooled enough to eat. If the manager in the kitchen can 't keep an eye on the little boys they have cooking, who spent most of their time flirting with the wait staff. Maybe a new Saturday night manager is in need. Our waitress informed her of my over heated meal, all she did was glance over and walked away. But this is how management is everywhere, when they act like they 're above everyone else. Overall a nice place, but just go there during the work day so that you may have the opportunity to be served while the real management is there, not the kid show on the weekend when people actually go out to eat.

This is the first time we've been to Luigi's in quite a while. We have gone there several times before while visiting our Daughter. In our past visits we thoroughly enjoyed it and thought the food was great thus the reason why we wanted to go there this time. However we were quite disappointed. Our server was nice but they were out of a lot of items. The server didn't know if they had their Angus burgers, they had no Alfredo or the ingredients to make it. They didn't have the ingredients to make the Mac n cheese. Our one Grandson settled for the fried chicken sandwich with hot sauce and ended up getting a grilled sandwich because they were out of the fried chicken and the server didn't tell us till she brought it to the table and said she hoped it was ok that he got the grilled one instead. I ordered a baked pasta dish with a meatball but got something totally different than what I ordered. I had to ask for the meatballs. They charged us for the more expensive dish even though it wasn't what I ordered plus they charged a 3 percent credit card fee. We thought that since they were out of most items and since we didn't get what we wanted at least one of the meals should have been comped but no offer was made. We will think twice about returning.

Friday Fish Fry ... guess that is a thing in this part of Wisconsin. Normally a pizza/Italian restaurant ... on Fridays they focus on the fish fry. Had all you can eat Walleye with red skin potatoes, cole slaw, and marble rye bread. Although busy the waitress kept us posted on the wait ... and offered more fish when my plate was nearly empty ... but I had all I could eat with the 4 pieces on the initial plate. It's a long way to travel for great fish...so glad I was able to give it a try.

Nice place! Great family restaurant with excellent service tonight but other times not so good. Pizza was very good and less cheesy than many years ago when floors were uneven; now well balanced. I had to eat pasta because I just had a tooth pulled and well done and abundant. I ate seafood out and didn?t take home leftovers. Watermelon margarita potent but not pink like a watermelon should be. Garlic bread sticks needed butter on side but soup surprisingly good.