Chili's Grill - Little Rock

Ordered online and eating was ready and hot when I arrived. inside was clean and beautifully decorated. all the staff were nice and wore friendly smiles. we went back to the to go area and picked up our food. we ordered the triple dipper who had large mouthbisse (hamburger slider,) mango-habanero wings and chicken pliers. we also ordered chicken enchilada soup, southwest chicken soup, Texas cheeses and the Cajun chicken pata. eating was pretty good. the only complaining is that the chicken in the pasta was a little dry and we wish there were more jumping sauce options for the wings and chicken pliers.

Great place to meet with the family for a quick bite. our waiting staff was attentive and friendly. we came from Texas, oklahoma, washington dc and rock. it was nice to see all my favorite people at a place when only for a moment!

The customer service was good and the food was also good. the food came out in time and was hot. the server was friendly and has done a good job review on us to make sure we were in order.

The personal was great. greeter was very pleasant. I order honey chipotle chicken tweezers and they were extremely hard to chew, but good taste. my man ordered the grill chicken salad and it was delicious. our child had the pizza with oranges. everything else was good. the restaurant was clean, but the lady toilet was terrible. looks like it hasn't been clean since this morning.

We were traveling and really just needed food, as we had several more hours to go, and it was starting to get late...so we mapped to this Chili's. I've waited a couple of weeks before posting my thoughts, which is the reason I'm giving 3 stars, instead of 1. Okay...so we ordered 3 different meals, including 2 different soups. Literally every single item tasted beyond overly salted. I've sat at many different Chili's tables, for decades, and tried many different items of their menu. This meal made no sense. With experience of managing restaurants myself, somebody in charge, that does not want their financials to tank in the next couple of years, and close their doors, may want to intervene. The food, as I stated, was horrendous. We asked for 3 to-go boxes, packed our meals up, and cashed out. The bartender on duty that evening was unnecessarily rude to me. I came back inside, after leaving, to let somebody know that a vehicle in the lot had left their headlights on. Aside from the food, this single person's eye rolling, don't bother me, chip on their shoulder attitude, made me consider calling him out on it. But sadly it was clear, that they weren't mad at me, they're mad at their own life...and I had far better places to be. Our Server was a tiny, young Spanish girl, and she was a very hard worker. She was incredibly sweet, but it was sad that she seemed to know she was fighting a losing battle, and was very close to no longer caring. Andrew our Host was awesome. He greeted us warmly, seated us quickly, and even got our first round of beverages in front of us in under a minute and a half of being seated. Our Server's heart, because it was obvious that this girl was genuinely trying...and Andrew, are the sole reason for the 3 stars. Whomever this franchise belongs to, it needs some prompt attention. I'm sorry, please don't hate the messenger.