Sprzężenie zwrotne
Przekaż informację zwrotnąI had an excellent experience at this restaurant! From the moment we were greeted at our table to the dessert course, the service was attentive and outstanding. The cocktails were expertly crafted, and I must say, their red sangria is simply delightful...
It's been some time since we dined at Segovia Steak, and in the past, the experience has been inconsistent. However, I'm pleased to report that the food was excellent this time around. I ordered the pork chops, and they were delightful...
The food service remains exceptional year after year. I give it 5 stars for the food and 5 stars for the service. It's consistently outstanding. We visit once a year for a company event...
It was a disappointment from the moment we walked up to the hostess. Who barked at us 1/2 hour wait . Her co worker apologized to us. He was appalled at her response to us. We walked out to the waiting area and then she barked again, that she needs a name and a phone . After being seated the waiter catered to his regulars and dismissed us the entire time we were there. Our salads never came cause he was too busy with the regulars. My husband and I drove 40 minutes to get there and starving only to wait and not be served properly. The food was tasteless and Lobster was meatless. We complained to the manager and he did try to make it up to us by offering us a gift card for $50.00. We accepted it and I gave it away to one of the patrons in the parking lot as we left. We were looking for a great sea food place and instead this is what we got.
I sit here after a terrible night out drinking a medelo and to try and get over the experience I had at segovia Steakhouse. So on tiktok this seams the place to check out. So me and my lovely wife are coming in after a long day and are very hungry. We walk in, and the hostess barks at my wife 1/2hr wait! Um, did we do something wrong? Then, after a staff member corrected her attitude, she said, "You never gave me your name? but no apology for yelling at my wife?strike one. Then we 're seated water and bread come out never get another refill on water)..then our waiter arrives takes our order.Now we 're waiting for our salads, and waiting, and waiting.but the table in front of us who came in afte us is served before us,same waiter mind you. So dinner comes out, and i ask where 's the salad is? the server is confused.. then the waiter apologizes for the salads not coming out. Do we still want them? really?Strike two. I said no, my wife had hers. gross and tasteless). Now I ordered the segovia platter with skirt steak and lobster with shrimp clams and mussels. the skirt steak was 1 inch wide by six inches long! the lobster dry meatless, and so we 're the clams and mussels plus one shrimp. side of tasteless rice and vegetables. our waiter never asked if our food was ok, but did it for his other tables. I am dying to get out of there. Our waiter feeling our disappointment or just did care was just hanging out with the staff. He never asked if we wanted or needed anything! We had to ask a bus boy to help us get our check. strike three. We spoke with the manager who assured us this is not how they are, the waiter was new, I don 't think so by the way he was helping the other tables like they his regulars. We got a $50 gift card, which my wife gave away to a group that had just left cause where not ever coming back. plus no tip for the waiter,which is something we never do, but really, he did nothing but make it the worst experience ever.
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