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Przekaż informację zwrotnąDecent food however the manager was rude and argumentative! Having ordered a number of items, my wife, Mother in law and two young children anticipated an enjoyable dining experience at this restaurant. One of the items we ordered was Salt and Pepper prawns. When they arrived, we were surprised that the prawns had been coated and fried in their skin therefore upon biting into the prawn, we were left with a mouthful of prawn shell. In an attempt to peel the shell away, it removes all of the batter and seasoning leaving what was left of a plain prawn. We immediately raised this with our waiter who removed the dish and offered us a replacement. We declined the replacement and the manager approached our table. He explained that we should of noticed from the picture in the menu that the prawns were served in their shell. This was not clear in the picture nor did the explanation of the item say that it came with its shell. The manager apologised only to present us with the bill including the said dish! We explained that we felt it unreasonable to charge us for the dish as it was inedible yet the manager refused to remove the charge. My limited Portuguese prevented me from expressing my disdain however my wife challenged this further. In front of three tables full of customers plus my family and staff, the manager refused to waiver the cost of the dish justifying it by saying “you wouldn’t buy a car, try it and return it if you didn’t like the look of it”! We found this disgraceful and incredibly rude and my wife asked for the complaints book. This seemed to alert the manager to be fact that we weren’t in the business of being fobbed off even after his attempts to blame the waiter for not highlighting that the prawns were served in their skin or our inability to decipher a thumbnail picture of the dish from the menu. Eventually, the cost of the dish was removed following the managers argumentive nature in front of the entire restaurant, staff and my family. We paid, tipped our waiter and left. Terrible customer service from the manager and a distinct lack of empathy or understanding from him. As regular visitors to Lisbon, we won’t return to or recommend this restaurant based purely on the managers conduct this evening.
The restaurant has a big menu,it took us a while to decide what we wanted.We all picked dishes with shrimps which looked quite nice on the menu. We wanted a simple fried rice which we couldn’t find so we talked to the waitress-the comunication was a bit difficult,English of the waitresses there is very basic.At the end we got the simple rice for 7€. Our dishes were tasty. The only thing I didn’t like was the espresso-don’t take it if you are a coffee fan; In general I wouldn’t mind going there again.
We were actually on the way to the Old House, but my 5yo was too tired to walk the last stretch and we settled in here instead. They have great service though language can be quite a barrier since they primarily speaks Mandarin. They make their noodles fresh by hand! The food is so much better compared to what we had the previous day elsewhere. Portion is not too big so we can have more dishes variety and this time round my girl gobbled up her food. Location is a little far from where we were staying but it is neat to the oceanarium. The area itself is a stretch of eateries and bar by the river and it has great views. They also helped to call a cab for us to get back to the hotel. Highly recommend this restaurant!
The Restaurant looked very nice from the outside, but the rice meal came very late and when it came, it was cold and didn’t tasted good, the soup was stale and without the soy sauce on the table it was almost flavourless. We hope that the cook can learn from his mistakes so that others don’t have to deal with the same dissappointing experience like we did!!!
We stopped off at Mr Lin on a whim as I fancied chinese and we were travelling home later that day. The food was good we had 3 dim sum to start the only disappoint was the BBQ Pork and Honey buns were a bit lacking in Pork! However the other 2 (sui mi and prawn dumplings were good! . We had 2 mains and a noodle and there was plenty between three of us. Not cheap but good quality food in nice surroundings.