Jollibee - Lincolnwood

Kyla and Zee are fantastic; they provide outstanding customer service. Jolieebee is hands down the best fried chicken place—better than Popeyes and KFC. I just wish there were more locations and that the employees received better pay. They consistently do an excellent job, and I'm always satisfied with my experience. Food rating: 5/5.

Jollibee Niles provides an enjoyable Filipino fast-food experience that will satisfy both longtime fans and newcomers. The lively and inviting atmosphere creates the perfect backdrop for a pleasant meal. The menu offers a wide variety of tasty choices, with the signature Chickenjoy taking center stage thanks to its perfectly crispy and flavorful quality. The Jolly Spaghetti, featuring a sweet-style sauce and slices of hotdog, brings a distinctive twist to the pasta offerings. Additionally, the attentive staff ensures that customers receive top-notch service during their visit. Jollibee Niles is definitely a must-visit for anyone looking to enjoy Filipino comfort food served with warm smiles.

I nearly rated this restaurant 4 stars due to the slower service (there's a sign at the front desk indicating they're understaffed), but after tasting the spicy chicken with gravy once more, I instantly raised it back to 5 stars. The chicken is large, crispy, and tender, with a genuine kick—it's infused with spices directly into the meat, rather than just the coating. The gravy is rich and thick, possibly enhanced with MSG or some other addictive ingredient. You really can’t go wrong with their chicken. Honestly, I wouldn’t recommend ordering anything else unless you’re also getting chicken. I have my doubts about the value of other items; I wouldn't pay $8 for their spaghetti or $5 for their burger, but again, that chicken is outstanding. I’ll keep coming back for their spicy fried chicken with gravy. Other dishes I enjoy include their meat patties in gravy, all types of sandwiches, the peach dessert, and especially the palabok noodles.

I wanted to see what the hype was about but boy did it disappoint. I ordered the spicy chicken sandwich and the tenders. Both were over cooked and lack the juiciness I was looking for. I only ate 1 tender as I couldn't get passed the dryness and flavor. Maybe I caught them on an off day but I won't be back anytime soon.Food: 1/5

We try to visit this Jollibee whenever we come to visit family in Illinois and every time we come, it’s been getting worse and worse. Service is so slow, we waited 35 minutes for fast food! Then, when we asked for napkins, they gave us 5 (there were 7 of us). Seriously? Their fountain drinks were very limited because most were not working. When we asked them to refill the diet one, they tried to fix it and then just told us that they ran out of it. This was a Saturday wouldn’t you want to make sure you have these for the weekend. Food chicken was bland, gravy had no taste. Palabok was ok, only saving grace was the spaghetti and peach, mango pie. Would not recommend!