Dairy Queen - Lincoln City

THE MOST UNRELIABLE DAIRY QUEEN IN THE WORLD!!!!! AVOID THIS PLACE UNLESS YOU REALLY HAVE TO! They frequently change their hours without any notice. Just this week, we drove to the Drive-Thru and found a cardboard sign saying that this DQ is on vacation for a whole week—no prior warning at all, just shut down! Even when they are open, they hardly ever have the ranch or other sauces we ask for. I’ve never had a satisfactory experience here. Now, we have to drive all the way to either Toledo or Newport for Arctic Circle because this place is just NOT WORTH THE HASSLE!!!!!

The staff is incredibly friendly, the restaurants are kept spotlessly clean, and the food and ice cream are excellent.

The only entrance is open, and the hours listed on Google only apply to the delivery service. There are no walk-up options available after 8 PM PST. The staff seemed unhappy with us providing quiet support to a driver who offered to help us retrieve the ice from the window.

Please answer the phone! I was looking for a Blizzard cake for a birthday and called this Dairy Queen, but just got voicemail. I left a message, but they've never returned my call. I drove 40 minutes to get there, only to find the doors locked and the drive-thru open. After waiting, I discovered they don’t sell cakes at this location. I ended up going to Safeway. They could have saved me a lot of frustration by simply answering the phone!

Where do I begin? They forgot to include the cake batter in our Blizzard. We went back, not upset, and asked if they could correct it, but they told us they couldn't do it without making us pay again—strike one. We politely disagreed, but both the general manager and assistant manager were rude and dismissive, unable to see the bigger picture—strike two. To top it off, they were talking about us in three different languages. I will not be returning; I've been a long-time customer, but the new owners should seriously consider letting this entire team go and starting fresh.