Jack In The Box - Lincoln

I placed my order at the drive-thru. The portions were small and pricey. The jalapeno poppers were tiny and there were not enough onion rings. There were not many vegetarian options available. They should consider adding more options and creating amazing burgers.

Three times in a row they got my order wrong. Always missing items. Visits were months apart. The food is standard for the franchise, the service is bad

No stars is what I would prefer to give, but Yelp doesn 't allow that ...Order taken adequately. Given cups for drinks. Turn to our left to discover lobby drink machine completely inoperative. Wait at counter to report this. Manager walks by tells counter girl, who is also covering a lengthy drive through line, find out what they want . Twice. Once we were able to tell the counter girl this, she acted surprised, and took our drink orders. Our drinks took more than 5 minutes to be returned to us, probably because the poor counter/drive through girl was so busy without managerial support. While waiting for drinks, observed burger, fries, tacos on counter waiting for other items. For well over 5 minutes. Getting cold and congealed. Once we finally received our order, everything was cold. When we returned tacos as cold and chewy, a MANAGER told us well there is a timer . No apology. Though they did remake the tacos, the replacements were undercooked, and marginally better than the originals. Worst Jack in the Box experience ever, and I have been a customer since the mid-70 's. Shame on you for allowing this experience. By the way, while we were in the dining room for a lengthy time due to slow service, NO ONE came out to check the inoperative drink machine.

I stopped for a quick bite between shopping. I just ordered a little Jr Bacon the value fries. I 'm not the kind to nitpick at all, but for whatever reason I got quite a few very small, super crisp ones and a lot of ones under a 1/2 inch.No big deal but I NEVER eat fast food and it was disappointing for my cheat meal. I walked in and the girl who helped me at the window happened to come up front to help me again. She was VERY sweet immediately said We 'll remake them for you! WITH A SMILE ?(Makes all the difference!)I stopped to tell her manager as I left. Not all jobs are easy. Many service jobs come with dealing with unpleasant people often. Someone who brings such a sincere smile to work has a better day, I promise you!If you 're going to do a job, do it well. This very lovely young gal is DOING IT WITH EXCELLENCE.Thank you!

I occasionally visit this restaurant during my lunch break. The drive thru staff are courteous, friendly, and efficient, which I greatly appreciate since I only have 30 minutes for my breaks. They always prepare my order correctly, so I no longer have to double check the bag. The food is consistently served hot and appears to be prepared with more attention to detail compared to other fast food restaurants. I truly value the staff at this location!