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Przekaż informację zwrotnąWe placed an order through the app, and they called us to let us know that they were out of two of the items we ordered. They offered some replacements (like regular wings instead of boneless), which we accepted. However, they then informed us that they would need to cancel our order and would require our credit card number again to charge us for the price difference. It's pretty frustrating that we have to go through this when they're the ones out of stock on items.
After paying, I left without checking my order, which I usually do, so I take part of the responsibility for that oversight. Once I reached home, I discovered that instead of the bread bowls I ordered, I received two pasta bowls, which looked unappetizing and seemed like they had been sitting out for a while. I understand it was dinner time and they were busy, so I tried to be patient. I called the store, and when someone answered, I explained the situation, but the call abruptly hung up. When I called back, my call was routed to a corporate number, which then connected me back to the store. I recounted what happened, but the staff was initially confused and even snickered. They eventually acknowledged that the bread bowls were still there. I requested for them to be remade, and they agreed. However, when I got to the store, there was more confusion. I explained why I was there, and they handed me the original two bread bowls from the top of the rack, which didn’t look fresh. After ensuring they were correct, I left. I am genuinely upset by the lack of care demonstrated in this instance. I've been a loyal Domino's customer for years, and it would be dishonest to say I won't eat Domino's again. However, I am disappointed with the service I received from a brand I once trusted and loved. I will likely not return to this location.
I've always appreciated both the pizza from Domino's and its convenient location. However, the pizza I had tonight was extremely dry! It tasted almost as if they forgot to add the sauce completely! It was also supposed to have extra cheese, but that seemed to be missing as well. I'll give it another chance, but I might end up switching back to Pizza Hut.
Wish there was a zero star choice. Went there 30 minutes before closing and the door was locked. We checked online and saw on the door the hours so they shouldnt have been closed 30 minutes beforehand. They had someone in pickup line too that was gettingtheir food. Also, both employees decided to ignore us ringing the doorbell. One even looked everywhere but at us to avoid us.Would not recommend going there since employees chose to ignore people
Today was the first time my husband and I ordered from here. We always order online and tip in person. My husband came back and gave me the tip. Opening the both boxes to reveal the pizzas weren?t both pretty much burned or almost burned. We aren?t ones tocomplain. But I do leave reviews often. Unfortunately today they get a bad review and we won?t be back. Never had this problemwith Gilbert?s Pizza or Pizza Hut on base! We will never be back there and I?ll be sure to tell people to save their money andgo elsewhere. Such a shame domino?s. I?ve managed a pizza place for years before coming here and I would have never let pizzalike that left my store. Anyways that?s my rant. I only have one picture but you can see how bad it looks. Thanks for reading myreview.
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