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Przekaż informację zwrotnąGreat home cooked food. You could tell nothing on the plate was frozen. Really surprised, but really impressed. We both had the stake and ale pie.
We have previously eaten at the newly refurbished Black Horse, and decided to take my Mum and Dad and our four year old daughter. The pub had clearly enjoyed a sunny Bank Holiday weekend, as had a limited menu. However, I was pleased that they had the fish and chips for myself and my daughter which we had before. On arrival the food looked good, but after my first bite I knew something wasn't right, the smell of the fish was similar to that of dog/cat food, my young daughters smelt the same also. Both meals sent back and the staff took some convincing to do anything more than not charge us for the meals themselves. We won't ever be returning to this pub, which could have led to food poisoning of a child.
Came to otley to see a band, had a few hours to save, so called for a drink to eat something. it was said that they had stopped serving food because they had a private function, so just ordered a pint. but earlier I had my pint, a coworker kindly said the cook would do something to me! had a burger real chips it was fantastic. the beer is excellent, the staff is so friendly helpful,I cannot recommend this place very much. if they ever find themselves in otley, they go there!
We asked to speak to the manageress this evening when one of our 3 meals didn't arrive and my wife ended up eating alone. We had already finished when her meal arrived. Not a perfect evening. The waitress was apologetic and friendly but nevertheless, we thought some sort of gesture from the manageress would have been appropriate. The waitress informed the manageress and told us she would come to speak to us. We heard later in the evening that the manageress didn't want to speak to us and just went home. What a great attitude. Hardly professional and certainly not client friendly. As a result a very small issue has become a matter of principle and a large insult to us. With this type of management quality I fear this pub with have a short future.
Came to Otley to see a band had a couple of hours to spare so called in for a drink something to eat. Was told that they had stopped serving food because they had a private function on,so just ordered a pint. However,no sooner had I got my pint,a member of staff kindly said the cook would do me something ! Had a burger proper chips it was fantastic. The beer is excellent the staff are so friendly helpful,I cannot recommend this place highly enough. If you ever find yourself in Otley,go there !!!