Arnold's Kitchen - Leeds

Arnold’s has changed focus from a la carte table service to burger order at bar. We booked after an earlier visit prior to the change. The staff were very welcoming and explained upfront about the changes. We stayed as we had an appointment to make and didn’t want to be wandering the streets looking for an alternative. Pleasant but not my idea of a meal out.

When we arrive we were told to ‘sit anywhere’ despite booking in advance. We were a table of 5, with no tables of that size available. There was person behind the bar and 1 waiting staff. Neither could cope with how busy it was. As we were queuing to place our order at the bar we overheard another table complain that they had been waiting 40 minutes for a burger, at a time when they were only the 2nd table seated. Now the room was full and with only 1 hour before our show at the arena we decided to get up and walk out.

The staff honored a booking shortly before closing, eating was nice and the service was fab!

The service was quite slow, although he was busy as an event in the arena. do they have additional staff when events are staged? some foods we ordered were then no longer available. also a starter was not ordered in the kitchen so our party of 6 had to wait for the 6th person to finish their starter.

Arnold’s visited on Friday, 8th november before a theatre trip. it was very disappointed to find that it has changed from a real restaurant to a simple almost food place. no table service for ordering. order and pay only at the bar. the music was annoying, which led to the fact that several drinking cartridges were screaming together and quite rows. the music was rejected when we complained gratefully. very disappointing, will not come back and would not recommend