Chipotle Mexican Grill - League City

Clean restaurant. Fast service. Burrito bowl for take out was huge.

My daughter LOVES Chipotle and so I didn’t hesitate to stop by there one night to grab a late dinner. What a mistake. I have never seen a filthier food establishment than what I saw that night. It was so bad that I left and didn’t even eat dinner because I completely lost my appetite after being at this restaurant. Management and/or ownership should take a good look at this place and the procedures they have in place. They’re lucky Marvin Zindler isn’t running around Houston area restaurants any more!

I usually love chipotle but this has to be one of the worst experiences I have ever had in one. The floors look like they hadn’t been swept in days, there was dirt, used napkins, straw wrappers, and crumbs littered all over the dining room floor. there were multiple people working and they only had one person taking orders while there was another girl at the cash register with an AirPod in who was staring straight at her phone while they had a line of people. I even had to wave to her when I got up to the register in order to get her attention to check me out.

We have loved Chipotle forever. I have a wheat allergy which makes eating out pretty tricky, mostly when it comes to quicker food. Chipotle is one of the few places I can eat without worry. Over the last few months, this location has slowly been become worse in their bowls for me. The first offense was when I found a hair in my food only 3 bites in. We contacted corporate about it and it was met with crickets. Normally, we’d be done with this location, but because of my previous reasoning, we continued purchasing food. For the next few consecutive visits, I was given a few pieces of carnitas instead of a full serving, no extra veggies when ordered, and this last one carne asada when ordered with carnitas and solid brown rice, completely inedible. For whatever reason, it’s always my food and not a one of my family’s. Sure, one could say I was the problem here and if it weren’t for my husband’s witness to the issues I’ve had, I would agree. Unfortunately, this was the straw and we won’t be returning. It’s a shame because my options for areas to eat in a pinch just got even smaller.

Take a bite of your rice before leaving. 4/5 times it’s rock solid and undercooked.