Heavenly Donuts - Lawrence

If you have the option to go to any other Heav 'nly Donuts, I 'd suggest you do so. You wonder why this place is always having turn overs on employees is because they don 't like to work! My coworkers and I went to grab lunch a weekend. Ordered a Tostada. Came with ham, cheese, ketchup mayo. This second time it came with just cheese. They charged me for a Tostada and gave me a grilled cheese instead!! I called to see if they can refund me or even offer me store credit...immediately the manager or whoever think they 're in charge, tells me Tostada is just cheese. Ma 'am why do you have tostada and grill cheese at different prices if they 're both the same? Tells me she 's been working there for a two years!! Please tell me why my first tostada is so different than the one I received today?? I can 't do anything about it, don 't come again, goodbye was word by word what she said at the end of the call. Bar for bar. No wonder no one wants to work there and they 're losing business. I loved the first Tostada I was made but to come back and get this? never again.

Beautiful place. Everyone is so nice and so polite. Specially that. Customer service is a 10. One of my favorite places when I go to Lawrence.

Just after 3pm today I went in hoping to buy a gift card. I'd noticed on their website they have a place to check gift card balances, but was surprised to be told they do not sell gift cards.

Seems okay.This was my first time having food/drink from here. It seems okay.The bagel I got is super salty for some reason? I've never had a salty bagel... I couldn't finish it.

Seems okay.This was my first time having food/drink from here. It seems okay.The bagel I got is super salty for some reason? I've never had a salty bagel... I couldn't finish it.