Touro • Burger Steakhouse - Laupheim

IN THE CHAIR! Forward: Food was okay, hot and the service was right! ABER: We had a voucher of over 50€, which I kept open in my hand, took to the restaurant and placed on the table. Only after dinner the waitress told us that he was no longer valid, because probably while Corona apparently changed the owner. She then brought the boss, who also explained this to us. What disturbs us is that this change of ownership is nowhere mentioned and referenced to the voucher situation. The waitress as well as the boss must have seen the envelope with us and could have explained it at that time and not afterwards. The boss then said that she will keep this small in order to avoid bad publicity, unfortunately the opposite is the case. An open and honest approach is always an advantage! Homepage, hanging on the door, etc. offer enough possibilities! We will no longer visit this place. CAUTION WITH VOUCHERS! First of all: the food was okay, hot and the service was right! BUT: We had a voucher for 50€, which I held open in my hand, took with me into the restaurant and put it on the table. Only after the meal did the waitress tell us that it was no longer valid because the owner apparently changed during Corona. She then called the boss, who so explained this to us. What bothers us is that this change of ownership is not mentioned anywhere and the voucher situation is not pointed out. The waitress as well as the boss must have seen the envelope with us and could have explained it at that point and not afterwards. The boss then said she was keeping this small purpose on to avoid bad publicity, Unfortunately the opposite is the case. Being open and honest is always an advantage! Homepage, notice on the door, etc. offering enough possibilities! We will therefore not visit this restaurant again.

The food really tasted very good, the Aperol spray was super delicious and the service was friendly and also fast. The only thing I didn't like was the knives I couldn't cut the steak very well.

Great Burgers, friendly and good service, huge portions! It was great!

Pleasant atmosphere. Delicious food. All right. Service: Dine in Meal type: Dinner

We are now regular guests and have tried the card with pleasure, and what should I say the food is always delicious! The conditions are always friendly and helpful. The ambience is modern and cozy and invites you to stay longer. You can only recommend it....