Basin Cafe - Launceston

Ordered 2 meals. Caesar salad was fine but eggs and bacon was almost unedible. When we went to pay, we explained how bad the meal was and was still charged full price.

Visited today, gorgeous day, gorgeous views. Wait staff were friendly, 3 different wait staff come to the table to take order in the space of 10 mins. Coffee was hot, meals were warm not hot, seafood chowder had minimal amount of seafood. No table water offered. After meals and plates were cleared we were not offered any further drinks or dessert, which was disappointing as we sat for a further hour chatting. Prices were average.

Disappointed at their chocolate milk shake, its just a very sweet chocolate milk….. The iced coffee was okay but was not impressed by the taste of the coffee itself.

Nice scenic view. Unfortunately this is where the pleasurable experience ends. Staff careless, and food mediocre at best. Poor customer service. Will not be returning.

I ordered Chocolate Milkshake and I got cold cholcolate milk in steel glass!! I think to hide what is in. When I asked if they brought my order correctly since it wasnt milkshake! The waitress first said usually customer asks for making the shake with ice cream!! I told her when I am here for the first time and you didn't tell me how should I know!! Then she said this is the way we do it without ice cream!!! None sense! We asked for cook with no sugar they didn't have! We asked for kitkat ice cream which was in their menu and they didn't have it as well! Very poor service! Not recommended