Red Lobster - Laredo

Went on a monday never got extra shrimp like they advertise! took them 35min just to get some biscuits and a salad. very understaff and Restrooms where a mess! ordered 2 sangrias and got charged for 3 which where a bit watered down!!

Was drawn in for the Crispy Cod Sandwich. Looked awesome in the pictures and had been craving a good fish sandwich. Major disappointment. I understand the pictures on the menu and on advertising are doctored to get the best side of food but my plate looked nothing like the picture. I was still ok let see about taste. Tore off a piece of cod, it was not crunchy, it felt rubbery and overcooked. Took a bite of the sandwich as a whole and It was like taking a bite of a void. No flavor from anything. Like drifting in a sea of blandness nothing in the horizon to look forward to. First meal I did not finish. Definitely do not recommend.

The 2nd time I go to Red Lobster and still No improvement! The hostess at the front tells me It 's gonna be about a 10 min wait for a table. I clearly see at least 8 to 10 tables EMPTY. The hostess then says she has to look for a waiter is the reason why. I then ask for a supervisor in which a waiter comes and says he will seat me. Ricky I have to say was ok as a server however, I 'd rate a 6 from 10. First thing I noticed was the clogged up toilet in the ladies room. I informed Ricky of this and what was done was a sigh on the door reading (Out of order). The utensils given to me were very dirty/caked. Yuck!. One table of 6 people were next to my table and took off due to NOONE attending them. Even to get the drinks to a table took about 10 mins or longer. Is Red Lobster short staffed?! I 'm posting pics of HOW MANY EMPTY tables are available yet people are still having to wait 10 mins or more to be seated??!. I would not recommend Red Lobstet at all. I get faster/better service at a food/hot dog spot. Please see pics for nasty fork and restrooms. You can tell those restrooms are not cleaned up after shifts.

I can't begin to say how important good customer service is! many thanks to rubs/sevens for the great experience! thank you to the cook! the food was great! perfectly cooked! and thanks barkeeper the drink was delicious! we will definitely return!

Very good seafood,large customer service, huge parking, very clean place.