Popeyes Louisiana Kitchen - Laredo

Be careful buiscuit had mold had to go back to return everything ????

They forgot my spicy chicken sandwich but they gave me one after I let them know? they treated me with kindness and respect so I?m giving them 5 stars :

Order: Chicken Tender Combo, and 15 Piece Family Combo Drive-Thru The chicken was good as always. I love Popeyes, but I 'm bringing it down to 3/5 stars because it 's quality of customer service has really disappointed as of late. Now, to be fair, I 've had issues in particular at this location, so Popeyes in general is alright. Yesterday, about 45 minutes before closing, my wife and I rolled up to the drive-through, and as usual here in Laredo, the staff had already started prepping for close. No one wants to be stuck at work any later than they have to be. I get it because I used to have to work a similar job, and so this is not even part of the specific complaint, but our man on the speaker was outright inconsiderate. We asked for some tenders, and he 's like hold on, I might not have them. After a pause, he comes back on the speaker okay, it 's going to take about 5 minutes, and we say that 's fine then he starts adding up the order, but we interrupt him to say we also want the 15-piece. He says, hold on and again after a pause, he comes back on the speaker I only have those in mild. We say that 's fine to this as well, but we 'd like some buffalo sauce and blackened ranch. He nods a bit then says okay. Buddy, charges our card, and asks us to drive up to the waiting lane. After 10 minutes our order comes out, and he takes off back inside without another word. We look inside the bag, and we don 't have the buffalo sauce (or any sauce other than those little packets they throw in there. We didn 't have utensils for the mash potatoes or the rice, and we didn 't have napkins. My wife, gets out of the car and knocks on the door because the dine-in area is closed due to covid. I told her to just get back in the car and go back around to the drive-thru. There was one customer ahead of us, but there were no other customers after us, so we were able to get back to the window and ask again for the buffalo sauce. Us: Sorry, we asked for buffalo sauce. Employ

Manly all breading on the 8 piece chicken nuggets not worth what i paid for and did tell an employee and she even agreed on what i told her manly all breading thru most of it away

The most delicious juicy mouth watering chicken sandwich in town!!!