Pizza Hut - Laredo

My daughter and I both got sick to our stomachs and lower abdominal pain after eating the undercooked dough and sour Bland pizza sauce with hardly any toppings either. When I call to notify them of my experience the person who answered the phone said to go to the hospital and if they said it was pizza hut then she would let me speak to a supervisor ??? Close this place down or hire supervision over these nasty nasty rude individuals. No customer should ever have to be treated like this. No accountability what so ever !!!

Is being a while since I had pizza hut, not disappointed the manager and her staff were great

Staff was courteous and attentive. Food was majorly well made. Soda was tasty, and the new pizza the Brooklyn style was better than the hand tossed.

Usually, whenever I go to this particular location, I get great service receive what I order. However, this past Tuesday, I went ordered the usual pizza I get requested extra toppings paid for them. When I got home, the pizza was NOT what I Usually get, scant toppings, a bit undercooked, unacceptable.

The crust on the bottom was soft and squishy. I've ordered this type of pizza maybe 20 times with extra cheese and multiple toppings and specifically asked it to be well done, according to them it was put in another 8 minutes. They took no responsibility and it was my fault apparently. Even with minimal toppings I've noticed the bottom crust being a nice darker brown and having some crunch to it without having to order the thin crust, this was just poorly done and they were completely useless on the phone unable to take any responsibility for it. I think the photos speak for themselves. Clearly this was not put in an extra 8 minutes or properly cooked especially on the bottom crust. If I had not asked for it to be well done this would still be under done. I am seriously angry about this as you see it went in the garbage after i barely finished one slice and that was a 40 USD dollar pizza.