The Burger Experience - Lansing

They had a special on Uber Eats and claimed they were ?sold out? of the buy one get one burgers at 3:30 pm. So youre telling me the only thing they make (burgers) could not be made. Absolutely awful humans.

Worst burger I ever had. Burnt the 1st bun burger. Had to go back up get another it was burnt too.

I've placed over a dozen orders, and maybe only one has been correct. The smoked chicken is typically good, but you can count on your order never being right—I'm not joking. I’ve ordered so many wings, and they almost never come with the sauces I requested, even when I paid extra. I started ordering plain wings just to avoid mistakes. For the price, it’s a total disappointment, and I suspect the owner is incapable of managing things effectively since so many others feel the same way. It feels like a front for Smokey Bones, and not a good one at that. There's great potential here, but it's been squandered by lazy and cheap management. I hope they pay attention to every comment because I’m going to keep claiming that free Uber refund until they do their job. Avoid this place at all costs unless, like me, you use Uber Eats and enjoy getting free food to protest this kind of service. How much $20 chicken are they willing to give away due to poor quality?

The wings I received had hardly any sauce on them. I ordered four different flavors, and all of them were very dry. The BBQ and sweet and sour wings looked unappetizing and lacked flavor, with only a few having a hint of sauce. It was quite disappointing. I even had to add my own hot sauce to the Buffalo wings. Overall, it wasn't worth the money at all.

The wings at this restaurant were delicious! They offer a wide variety of flavors. I tried blueberry BBQ, hot apple cinnamon, and peach bourbon, and I found them all to be very tasty. I requested my sauce on the side, but they mistakenly delivered them with the sauce already applied. However, that wasn't a big deal.