Brasserie At The Royal King's Arms

Awful experience, our waitress an Eastern European lady was very rude not only to us but to tables around us. Please read reviews below, I ignored the negative reviews and I really regret it

My partner had won a voucher at a community raffle, otherwise we may not have considered The Brasserie as a place for afternoon tea. We had a fantastic time and were both really impressed. Everything was fresh, lots of flavour and beautifully presented. Scones were warm. Service was lovely. Unfortunately there was just too much for us to eat! Highly recommend.

Me and the wife had the 2 course pre- theatre evening meal yesterday 17th Dec. From entering the foyer the welcome was as warm as the lounge area! Lovely bar staff and maitre de. Waitress service was attentive and friendly. Food was well presented and piping hot. Portions were adequate and not overbearing. Thanks Royal Kings Hotel Brasserie for a great start to our evening.

I went to the restaurant located inside the hotel after a bit of searching and being redirected. There were not enough signs indicating its location. My friend was served an undercooked lamb shank which had to be sent back. The replacement was cooked, but she struggled to get the meat off the bone. I had the chicken and mushrooms and promptly had to visit the restroom twice after leaving the restaurant. Enough said. The couple at the table next to us had to send back their steaks as they were not cooked properly. The waitress was excellent, however. Unfortunately, I will not be returning as the evening was spoiled by having to go home ill.

The sandwiches were not very good. My mum does not like horseradish or mustard, but they were already put on the beef and ham. Usually, at other places, the sauces are brought in little dishes for customers to help themselves. The cakes were tasty, but unfortunately, we won't be returning.