Jalisco Brixton - Lambeth

I have gone with my family to eat and sorry I DO NOT recommend this place. Just to let you know the don’t have a toilet. Upon arrival we had to wait more than 15 minutes for our orders to be taken, even having to enter to ask them that we want to order even when the restaurant was empty. Second, once the food arrived it was not good, the rice was for the microwave, the beans tasted expired dated and the egg had pieces of shells. Apart from this, when we went to pay, I told the waiter who served me to please put the rest of the food that we had left over to take away and they started laughing and also asked me to bring it from the table. Now to finish I tell him that I want to pay by card and he doesn't even show me the total bill for my table and charges me directly from my card. For this reason, I was forced to ask him to print the receipt and I see that they has charged me for a service charge when during the entire stay eating there we had to be going inside the restaurant to ask him for water, napkins, and other necessities that one has when eating in a restaurant. Anyway, a friend recommended this site to me and because of her I didn't say anything about removing the service charge or that they don't have customer service skills. In short, we spent £60 for two people, we didn't eat well and on top of that we left with negative energies from there. What a shame such a promising business is run by people who have no love for their work and laugh at their customers. Everyone deserves respect and dignity regardless of how much money they spend at a restaurant or whether they order leftovers to go. Shame on the lady who was in the till to laugh at others. Spanish He ido con mi familia a comer y sintiéndolo mucho NO recomiendo este lugar. Para que lo sepáis no tienen baños. Al llegar tuvimos que esperar más de 15 minutos para que nos tomaran los pedidos, incluso teniendo que entrar para pedirle por favor que queremos pedir, estando incluso el restaurante vacío. Segundo una vez llegó la comida no estaba buena, el arroz era de microondas, los frijoles sabían gastados y el huevo tenia trozos de cáscaras. Aparte de esto cuando fuimos a pagar le dije al camarero que me atendió que por favor me ponga para llevar el resto de comida que nos sobró y empezaron a reírse y además me pide que se lo traiga yo de la mesa. Ya para finalizar le digo que quiero pagar con tarjeta y ni me enseña la cuenta total de mi mesa y me cobra directamente de mi tarjeta. Por lo que me vi forzada a pedirle que me imprima el comprobante y veo que me ha cobrado service charge cuando durante toda la estancia comiendo allí tuvimos que estar entrando dentro del restaurante a pedirle agua, servilletas, y demás necesidades que se tienen cuando comes en un restaurante. En fin me recomendó este sitio una amiga y por ella no les dije nada de quitarme el service charge o de que no tienen habilidades de atención al cliente. En resumen nos gastamos £60 libras dos personas, no comimos bien y encima salimos con energías negativas de allí. Que pena un negocio tan prometedor sea llevado por personas que no tienen amor por su trabajo y encima se ríen de sus clientes. Todos el mundo se merece respeto y dignidad independientemente del dinero que gaste en un restaurante o de si pide para llevar lo que le sobró. Vergüenza le tendría que dar a la señora que estaba en la caja de reírse de los demás que encima gasta dinero allí.

This place was great service was great will definitely go back here, toilets were very clean. Staff were amazing. Drinks were perfect. 5 startss. Customer service was amazing and kid friendly.

Service was GREAT! Staff are friendly and facilities. Customer service AMAZING!

Staff absolutely amazing!!! Very friendly and quick service. Very clean and very good customer service for kids too. Food is amazing!!!!

Would not recommend this place at all. I went on a girls weekend to London from Plymouth and we had booked a table in Lost in Brixton to have some drinks and food and we paid for some drinks and they come but when it come to ordering food, I placed my order, had proof of purchase (receipt) and the money was taken from my bank account but never received the food. My two friends who were with me received their food and after an hour of not having mine I had chased it twice but never got an update so at the end of hour table reservation we spoke to the “runner” of the restaurant to see if I could get a refund since I never received my food and our table reservation was over. He took us to the restaurant to try sort it out but the people working were dismissive and said they didn’t have a ticket on their end despite the runner showing them my receipt and explaining the situation. The people working that day phoned the owner but told me they are too busy as it’s the weekend and would contact me tomorrow. They never contacted me so I phoned them and again they said they were too busy to deal with this and refund me so they took my money but never provided the service. Would never go back again as i do not want more money being taken from me