Pizza Hut - Lakewood

The Driver was courteous and polite, NO BLAME ON HER!!! We'd had a couple inches of snow yesterday and obviously slowed everything down. It was over an hour and a half from ordered online to delivered. I ordered pizza and cinnabon rolls. They were barely warm. Now normally I usually eat half of my pizza in a matter of minutes but this time I could barely eat 2 pieces and I threw the rest in the garbage. I'm not blaming the driver. I'm blaming whoever decided it was a smart idea to have an order in a car for over an hour and a half when I am just a 5 minute drive from the store. I've had Right Knee Replacement surgery and can't drive or I would have came and got it myself.

Replace the cold, old and stale tasting large supreme pizza w/ extra ingredients you gave me, and that I paid $29.01 for, with a fresh, warm large supreme pizza w/ extra ingredients... and, maybe throw in an order of bone-out garlic parmesan wings as a show of goodwill.

The website ordering and the delivery were outstanding. However, the pizza was overcooked and the toppings were burnt--as well as the outer crust. This was disappointing, and not what I had encountered before with PizzaHut. However, I will continue to use PizzaHut as a option for my food. This is the only bad experience that I have had. Thank you.

You could Include marinara sauce, and have the awesome box packaging that made my son want to order from you guys, instead of our local pizza places.

Andrew you are passionate and unwavering in your work ethic. I know they can depend on you to approach every task with fervor and finesse. Thank you for your continued service and valuable contributions.