Subway - Lake Charles

I have been visiting this Subway for years, but today I experienced the best customer service I've ever had! This location was closed due to the hurricane, and according to John, they reopened 15 days ago—it looks brand new. Now, let me tell you about John. He is an incredible sandwich artist! He took his time preparing my sandwich and offered helpful suggestions when I was unsure about what to order. He was extremely friendly, and you can really tell he enjoys his work. Thank you, John, for making my day!

People was rude it was dirty and they was slow do go there

The experience was quite disappointing. There was a lack of essential items like tuna and roast beef, and the service felt chaotic. The server was overwhelmed and didn’t appear to prioritize hygiene. Overall, it was not an enjoyable situation.

Everything was fresh, and the staff were really friendly.

I can't help but think about how her attitude could affect someone else; if I were having a bad day, her behavior could have made it worse, and if I were feeling good, she could have turned that around. Thankfully, I’m not one to let others sour my mood, but I was definitely upset by the interaction. If someone doesn't enjoy their job, they should either find a different one or at least put on a better front while at work.