Steamboat Bill's Seafood - Lake Charles

Great Customer service and staff! The mistake was mine. I misunderstood how an item was listed on the app and called the restaurant thinking I was missing fries from our three shrimp dinner meals. Jason, one of the Managers, came to the telephone then, kindly, patiently explained what I didn't know about the app modifications. Everything he shared made sense. I was open, listened calmly, expressed my appreciation then, ordered and paid for extra fries to complete our meal since it was my mistake … – show

Great food and atmosphere!!! Easy access in and out!!!

Came to Louisiana to have some cajon food. I was disappointed with this place. Con: The service was lacking, the gumbo was watered down with the tiniest brine looking shrimp I've ever seen, and about 5 at that. The etouffee was lacking meat as well. Pros: the gator was very good as were the rolls. Boudin was ok. My overall take on the place if your looking for a short order fry house this place will do the trick. If you are looking for good cajon keep driving.

We absolutely love this place, We enjoy good food in a great environment the service was excellent, the food is delicious. The gumbo was delicious we had a great time. We will definitely be back Thank you Alan

Very enjoyable. Everyone is always so welcoming and the atmosphere is inviting. It makes you want to stay a while.