Grill It Up - Lackawanna

The food is great! Can't knock them there but the customer service is awful... AWFUL awful awful... from the kids to barely English speaking people that are so rude to you its unbelievable. You'd think they want you to return but I never will. Also called to price out some items so I can bring it to my party and the guy on the phone was not professional and over charged me big time... I will never eat here or order here again. Enjoy being a**holes to your customers.

Worst customer service, food had multiple hairs in it. When I went back to return it, all I got was attitude, excuses and money slammed onto the counter when I asked for a refund. Will never eat here again!!!! 0/5

Amazing customer service. The food taste very good. Try de ribs forsure

Great delicious food I have had in this mall out of all the outlets, great food.

Really hit or miss.. Food is either amazing or you get the fattiest peice of meat imaginable and waste your money. Also the people who work there are assholes unless you speak their language.