Gringo's Corporate Office - La Porte

Warm greetingsMy husband and I had an absolutely excellent customer service experience at the Gringos in Pearland, Texas last night on our date night. Our server, Heidi, provided excellent customer service. Although people usually give negative feedback, I would like the Gringos to recognize that this young lady is doing an outstanding job.The Kuykendall

The La Porte location is always forgetting sides on ToGo orders. No matter how many times I've called to let them know that, obviously nothing is being done or anyone is being held accountable. They really need to get it together or hire competent workers.

I ordered my food at 3:26 take out order not at a busy time. And it took me a hour to get my food. When take out or any ticket time should be 15 minutes

The food was absolutely delicious and our server was extremely helpful. He spent a bunch of time answering our questions and providing recommendations of must see things to do in the area. We had fajitas, a fajita salad, chicken, the kids nachos, a margarita, and a mule. Everything was top notch!

Arrive before 11:15 am,or after 1pm. They are slammed everyday during lunch, but still can not figure out how to handle the crowds. Had a business lunch scheduled for 6 11:30. Had to wait 20 min for a table, but still could not sit together. Great food, good service.