Carita's Kitchen - Kottayam

Mr John Thomas and Mr jacob is extremely co operative and was helpful in selection, They got a good knowledge of store amd avilability of products

Ambiance is really calm. All the staffs are well trained and cooperative. Love their service

Not even 1 star for this shop. I spent a lot of time for selecting the products and gave advance and they told that they will send someone for the measurements. I had to call them several times for the measurements and finally he took the measurements after 4 days. Then later when I went to the store they are saying they couldn't find the measurement. Again they made me wait for 3-4 hours to find the measurements. They told they will get it done the next itself. Manager was informed of the same but until now I didn't get my product. Every time when we call they will say that someone will call us back but none of them will call back. They only care until we buy the product and after the payment, they are very irresponsible and very poor. Customer service. They don't even turn on a fan while the customers visit.

We recently bought a floor mat from the shop which was of superb quality. They are professional and sell quality products to their customers. Thanks a lot for your customer support.

Very good service and prompt delivery. I was helped by Johnson who kept us updated on the status of our order.