Tony Roma's - Kobe

Great service, delicious food, prices are good, good location, very cozy and beautiful decoration, very friendly people who visited me.

We visited Kobe 2 times this year, and we always wanted to take our lunch here because our son also loves eating and the ambiente, with an amazing view. but the problem we always have is that the staff was not so friendly, they are not getting closer. they do not even smile while they take our commands. it's just so sad that we can't enjoy eating so much because on how they treat the customers. we always wanted to eat here, but now a little hesitation about the service. I would rate the food 5 and 1 for the service!

*updated on 12/13/21 I visited this restaurant again. This time I ordered 1/3 rack (ribs). This restaurant is well known for ribs. Food was good but very slow service. The view was nice, especially at night time. The staff were nice and thoughtful. The issue was food. We ordered their signature item, onion loaf and grilled chicken fire roasted vegetable salad. Onion loaf was cooked outside but inside wasn't completely cooked and doughy. The chicken salad was a scam. Look at the photo on the menu and look what I got!!!!!! Seriously?????? Signature dishes were disappointing.

The view of the place was very nice; overseeing the mountainside of Kobe. Table service was decent and the staff were friendly, but the overall decor of the place seemed a bit outdated (especially the tables). Definitely a solid 4.5 out of 5 for the view, a 3 out of 5 for the decor, and a 5 out of 5 for the service. As for the food, we tried the crispy onion burger and also the crispy chicken tenderloins with honey mustard. The chicken tenderloins were quite crunchy and crispy as expected, but were a bit dry. Although, thanks to the honey mustard dip the dryness was alleviated. The burgers on the other hand were just bad. It was a bad touch (or nice depending on how you look at it) that some of the burger ingredients like pickles, tomatoes, raw onions and lettuce were presented separately so that the customers can assemble their own burgers as they see fit, but it seemed like a drag to me. A burger should be a comfortable food and a tad bit messy so you can know the burger is juicy. If nothing is dripping from the burger, that's bad news. And if we're talking about bad news, I should say that the dryness of the burger patty was so vastly overwhelming that I had to use extra mustard, ketchup and coleslaw to make the burger a bit more juicy and edible, and I drank a gulp of my drink after each bite to wash it down. The side fries were also more like McDonald's fries which is not necessarily bad but you kind of expect extra taste, seasoning or a special dipping sauce when you spend 1590¥ for a burger. Mind you, this wasn't the price for the burger plus a drink, just the burger. We ordered Coca Cola and each glass cost 460¥ which is very expensive. So the burger alongside a drink cost 2050¥ which in my opinion, was not worth the price at all considering the extreme dryness of the burger, the mediocrity of the fries and the hefty price for a medium glass of Cola. Overall, I give this place a 3 out of 5 considering everything. I might return one day for the view, but I surely won't order the burgers.

It was amazing. the food, the service, and the intention was also absolutely amazing. it is also very family-friendly.