Ocean Basket Knysna Quays

The meal was very nice .. and the service was also excellent, but the worker took the money and did not return the exchange, and when we told the cashier he returned the money to us and he is very angry

No visible management at all. Waiter taking his good old time and from the start got 2 of the 3 items ordered wrong. Food standing on the counter for ages. Food taking forever and a day which is why I have time to write this review. Tired and hungry waiting for food to arrive when the restaurant is only maybe 20% full. Ready to walk out. Don’t recommend at all. When I asked the waiter his excuse it’s it’s lunch time however the place is practically empty. All they offer is excuses. Edit we walked out along with another 2 tables that we saw

This restaurant doesn't even deserve a star. 1. When ordering our drinks, we were told the hot beverages will take some time and the waiter suggested alternatives. We then ordered what was suggested and it was out of stock. 2. Had to ask for a baby seat multiple times and the seat was filthy. 3. Excuses about the bread. 4. Our food took about an hour or more to be served and was cold. 5. Under cooked prawns 6. Sushi- prawns completely raw and waiter argued with us about it. 7. We had to remind the waiter about the orders we haven't received. I am extremely disappointed in the service rendered and will not be coming back on our next family holiday.

Many thanks to quinton for their honesty while doing with a very difficult day on Sunday and managing an unexpected influx of patrons in their restaurant. we rated their transparence in the circumvent with short employees. our food was fresh and well presented and enjoyed. Thanks for going the extra mile. I hope to see them again at our next visit on the garden route.

We were ravenous when we were there, so we enjoyed every bit! the restaurant was a bit under staff, so service was slow, our free roll arrived after the main meal and there were interesting rugged that of the docks, but all in all a satisfying meal.