Kfc - Knoxville

Clean restaurant and their buffet seems to be maintained. Service seems to be a little slower however they seem to get their orders correct.

Went thru drive thru 8pm on a Monday. Once I got to window the lady was not welcoming all. More less just shoved my food out window shut door. They forgot my biscuit so had to get her attention let her knw. She yelled out to the worker abt needing a biscuit. Handed it to me shut window. Got home biscuit was so hard it was like concrete. Threw it in trash. the chicken bowl, wasn't tht great either. Chicken was hard, they totally forgot the gravy, so little dry but pt tons of cheese in it. I've had better.

Only gave1 star because u couldn’t n give 0. Went thru drive thru ordered 8 piece tenders meal 3 sides 4 biscuits. Then told the manager at the drive thru to make sure he put enough honey mustard in for 8 tenders he says u have to pay for them I said ur supposed to give me enough for my tenders so I said that’s fine he says $3.41 for 8 sauces I said ok that’s fine whatever. He was very rude aggressive. So I get home find that my order wrong not one chicken tender. They gave me an 8 piece meal with bone-in. Which I didn’t order nor did I want so I called the manager starts off very rude cussing told me thats not what I ordered I said u took my order so then in heard me say 8 piece chicken tender bucket meal honey mustard sauce 2 mashed potatoes a slaw. all I wanted to do is get what I ordered paid for. If I b had b b off wanted chicken with a bone in it I’d ordered it but I didn’t I wanted chicken tenders. So I went paid $35 bucks for the KFC manager to give me whatever he chose for me. I didn’t ask for a refund all I asked was what I ordered for what u gave me. I got cussed out hung up on. Will not go back here at all again. Also gonna tell everyone I know people I don’t

The food was fresh and delicious! The restaurant was so clean and employees were very friendly. THE BEST KFC AROUND! PLEASE BRING NACK THE BUFFET

I wish I read some reviews before I ordered from here on Door dash. Worst KFC ever. First, no fork or straw so had to improvise with a coffee straw at the hotel to eat my mash and Mac n cheese. That was interesting. Mash was gross. Mac-n-cheese was very old. Disgusting, dry mess and half was burnt. Biscuit was stale. I mean hard as a rock. Little chicken sandwich was gross and soggy. Plus it looked like they reused the wrapper. Ketchup all over it. Nothing I ordered had ketchup. The ketchup was both inside and outside of the wrapper. 2 of my chicken tenders seem somewhat okay. The others were either cold and soggy or 1 was hard as a rock. Couldn’t even bite into it. So for $30 I got 2 edible (not great) chicken tenders. You may want to reconsider going to this location. Owner should be appalled!