Boston Pizza - Kitchener

Meal was great and quick. There weren 8 of us including a 11 month old he also loved it. Was great they did not rush away will certainly visit again.

We eat at this Boston pizza a couple times a month. And everytime we go in we try and sit in Shaelyn's section she is one of the best waitresses we have ever had. Always makes sure we have full drinks and our food is good.

I have had consistent good quality meals at this particular Boston Pizza location for the past several years. My favorite server is "Chewy" He is an amazing people person & always aims to please. Everyone always asks to be seated in his section. :)Keep up the great food quality & the fantastic service Boston Pizza.

My husband and I have been there 4 times in less than 2 months. The food is always delicious, the staff is wonderful (especially Jen) and the portions are HUGE. Highly recommend. We love our visits. Excellent place for family, couples or singles.

In my experience eating at many different Boston Pizza locations on different occasions, the chain does know how to make a good pizza (they should given the word is in their name!). Their pasta dishes are also pretty decent. However, the service we received on a recent visit was not quite of the same quality. It was just a few small things that let it down, really, such as our server seeming to never be around (the place was not overly busy). The other thing was being served coffee in a coffee-stained mug. These stains were on the outside and were "baked" in (by the dishwasher, presumably). They weren't just slop from the coffee being served. When we requested a new mug the server did as requested but was a little dismissive in tone. And wouldn't you know, the replacement mug also had stains. At that point we just shrugged. Regardless of how the stains came to be there, those mugs should never have been served to customers, especially not twice in a row. As I said these are small things but customers do notice them. Some care enough to write about them.