Chipotle Mexican Grill - Kirkwood

Came in around 8:10pm to eat with a couple of friends. I always get pico and guac on my chicken bowl but the lady making my food said there was no pico or guac. Offered no apology but then I see pico and guac in the other prep area off to the side and she proceeds to tell me that it's only for online orders. I think that is the most horrible way to retain customers. When you prefer to upset in store customers before online customers. I just don't understand that. I'll get Qdoba now as I refused to complete my order.

Friendly-fairly portioned-delicious-timely. I’d give a picture, but I took a bite and it disappeared.

I love chipotle but this time unfortunately the order was undercooked ! Is like they mix the ingredients without cooking them.

Ashanti made my steak bowl tonight and she is the best! Best service! Very kind. I will return just to be helped by her!

Tried to come back again... nothing has changed. Its an hour before close. Nobody's waiting in line. Me and another person walk in. Lazy girl tells us to go order online they are short staffed.Yet they don't have anyone in line...Guess they like people going elsewhere cause I don't go online to order for nobody. KMA.