Kfc - Kirklees

Order placed at kiosk counter and paid. The person who took my order was also working the drive through counter. Without saying anything to me, she then went to serve people at the drive through window. After waiting a few minutes, and there been no other counter staff, another member of staff who was passing asked if I'd been served. I'd said yes. I waited a few more minutes, to which there were people now waiting behind me to be served. Somebody else who was passing asked if I'd been served. I said yes, but that the server was still doing orders at the drive through window and seemed not to be bothered by the kiosk counter!! This server then part got my order, but then disappeared into the kitchen area to make up sandwiches. When we got the food to eat, the chips were now cold and the burger buns were also cold. The dining area was also filthy. Every table covered in rubbish or food. All the bins were overflowing and there was food scattered all over the floor. There seemed to be quite a number of staff going into the office and kitchen, but didn't seem to be doing anything!!!

Called in here on the way back from work and I shouldn't have bothered. Dreadful service from a rude waitress who clearly had no customer service skills or training. The quality of food was bad and had a Zinger Tower Burger Meal. The chicken wasn't great, the chips were bland and the fizzy drink was flat. Will never go back to a KFC after this experience.

Been numerous times and have to say the majority the food has been good have to agree that the seating area can be dirty but no worse than other KFCs and MacDonalds normally use drive thru and eat in car any mistakes are rectified with no hassle.

Absolutely disgusting establishment! Arrived at opening time, Tables where dirty from the day before, floors needed sweeping No toilet roll in the ladies, which is just one dirty smelly toilet, which I would rather go outside!! The food was cold and either overcooked or under!! Will not be visiting here again!!!

Called in for a fillet burger and I should have known better I have avoided this place for over a year now after getting undercooked chicken The chicken tasted vile and probably off. It is now in the bin a waste of £6.00. I should have known when a customer was complaining about her chicken wings tasting wrong. The staff attitude to her was poor very poor. But I took my chance never again avoid!!