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Przekaż informację zwrotnąWe wanted to check out Dingley Village and ended up Match Co for a tasty brunch. Good coffees and a great Breakky Burger very popular venue.
I was with a party of four and we turned up for a late lunch yesterday. There were tables free. The person at the door refused us entry and showed us the door because we couldn 't sign in via mobile. Why would a hearing impaired person or an intelletctually disabled man have a mobile phone? I have eaten out in many places from high to low and can always sign in. Why should I be denied service because I am deaf? Saying 'I don 't make the rules ' does not apply. `If you read the rules, you know that you should make alternative sign-ins possible.
Owner seems to think it is his full time job to police QR code check in 's. Upon walking in the owner asked me to check in, when I advised I did not have my phone on me he responded with 'That 's going to be a problem instead of offering me an alternative manual log to put down my details. When I advised I was meeting my husband who had already checked in he kept pressing the issue that I had to use the QR code, he was unnecessarily aggressive, and made me feel very uncomfortable. After I sat down he proceeded to talk about me to another customer who was sitting right behind me, when I confronted him about it, he continued to be rude and condescending so I left. Do not waste your time at this venue, terrible service, food is overpriced for what it is. You 're better off going to Strange Servant around the corner which know how to treat customers and don 't have a chip on their shoulder. I 'd also like to point out that he was not wearing a mask inside which he should have been given that it 's a requirement under the DHHS directives, I 'll be contacting them to let them know. Interesting how certain people like to enforce some rules while breaking the rules at the same time, how hypocritical!
Having missed a good breakfast at a cafe for months we thought it would be nice to at last go to a cafe that we've been passing along the road but never actually visiting. Although we were initially nervous about eating in public with this COVID going on we quickly felt good once the friendly staff took our orders, delivered decent coffee and then our breakfast dishes. We were about to order a small dessert to share when our attention was drawn to a man getting stuck into the same staffer who had served us so well earlier. He was really getting stuck into her, then we saw her crying as she ran out of the restaurant through the crowd. I then caught a glance at the face of the owner/manager and saw the face of a shameless bully. We decided not to order dessert and instead left. As we walked to the car we found the staffer outside, still crying whilst talking on the phone to someone about quitting her job. When the staffer finished we talked for bit, then phoned a friend who operates another cafe/restaurant not far way. The staffer has been working ever since and we hear that things are going well there.
A great family brunch, really warm and welcoming atmosphere, great ambience, reasonable prices and great food choices. The staff were friendly and efficient.