Swan And Cygnet

Surprisingly quiet in the restaurant for a Saturday night. This was perhaps due to excessively loud noise from customers in the bar which made conversation difficult. A great pity as the food was excellent and the service was good.

Very disappointing experience. The food is expensive in comparison to similar places and does not live up to the price. I expected hot, well cooked, tasty food. The food took a while to arrive, even though it was quiet. My steak pie was much anticipated but the meat was chewy and dry with not enough gravy. The “ triple cooked” chips weren’t! They just looked so unappetising! They were undercooked, anaemic and tasted stale as if par cooked then put aside for a too long period of time. No crispy exterior and unctuous soft centres here!!!!! Dessert? I had a strange concoction of rock hard pastry tart case that took some breaking, filled with toffee sauce and mushy, watery apple sauce, then strangely topped with cold, sliced, fresh Granny Smith apple. The accompanying brandy snap was good. Our friends had the belly pork and said it tasted lovely but the “ crackling” was soggy which spoiled it. Maybe it is supposed to be, but crispy crackling would definitely be better. Would I return? No.

The scene was set when the waitress tipped a full glass of wine over me because of how she held the tray. She literally just stood there and had to ask That she got me a cloth as the napkins were useless. She did apologise. Came for Mother’s Day lunch. Only two other tables full when we arrived. Despite this it took over an hour for food to come which was mostly awful. The meat on the Sunday dinner was full of fat. The dogs will like it though. The veg was barely cooked and was hard to cut up. Soggy roast potatoes. We were told there was a vegan Sunday dinner option of a nut roast. Then we were told there was none left so asked for a Normal roast with the meat on the side. Instead an anemic huge lump of soy arrived which wasn’t even cooked properly. No questions by staff about any allergies nor did they know it was not a nut roast. So my mum only had cauliflower peas and broccoli for her dinner. No potatoes. Complained about this and was offered some chips which arrived undercooked. No vegan dessert available. The waitresses are very young but in urgent need of training and couldn’t answer any questions about the food. No idea if the gravy was vegan or not so it wasn’t eaten. Used to come quite regularly a while ago but this was a totally different experience. The tables were crammed in with little room. We were also all cold. We won’t be back.

I have used this restaurant on several occasions over the years and it has always been great, good service and excellent food. I visited with some friends last week and it was a totally different experience. The service and attitude of the staff was terrible...

My friend and I ate at this pub on Friday 23rd June. Had to wait over 20 minutes to place our order for drinks then served by inexperienced staff. We ordered the fish chips. Eventually it arrived and looked appealing and we ate it....