Pholicious - King of Prussia

I would have given them a 5 stars, but they added a tipp to our bill. 2 adult and a 6 year old. Why? I learned to read on auto supplement of tips not only parties of 6 or more, please look and learn I will be better prepared for future events.

Long wait, server didn't even acknowledge us when we asked several times. Giving this two stars instead of one because it's only one server working the floor and he is more than stressed on a busy weekend day. Food is rushed and not that great. Probably won't visit again as it's severely understaffed.

Dirty, Run down, poor service, menu issues.Food is “okay”. I wouldn’t get it again. We were the first customers and the floor was dirty, the condiments weren’t full. The place looked like it was the end of the night instead of just opened. The ceiling was disgustingly dirty! The red track that runs along the top of the ceiling has an inch of dust collected on it!The chopsticks were two different lengths. They are plastic so they are re-used. The place just seemed uncared for.Service was awful. The food came fast, but no one acknowledged us when we walked in. Didn’t come over. Just pointed to a table when we were spotted. When we asked for water after being empty for awhile, the guy brought over a pitcher and put it on the table instead of filling the glass. When they set stuff down it was jarring and rough, a loud noise, not gentle. When we were done eating, we waited awhile for the check. The guy was sitting at the counter watching videos on his phone. We called twice and he didn’t hear. We had to get up and start walking towards him for him to notice.Additionally, their menu mentions they have two sizes of boba tea, but they apparently only have one. Misleading when you order one and don’t want to pay the extra 2$ for a size up. Speaking of, almost every price in the menu had a sticker over it with pen writing a new price.We were at this restaurant before when it was at another location, but it went downhill since they moved. Probably won’t return.

If you like rude waiters, $4.00 soda with no refills and just general chaotic confusion then bon appetit.

No one cared for us when my wife and I entered the restaurant.Then a man pointed his finger at the table from afar and made a gesture to sit down.I ordered a spring roll. When he brings food, his finger touches on it. Lol.I asked for the spring roll to be cooked again because it wasn't fully cooked inside.The food tasted average, and he didn't even say goodbye until I paid and got out.