Melt Shop - King of Prussia

Shouldn’t have taken me more than 45 minutes to get the food. By the time I got the food, it was completely soggy and not good at all. Flavor was off, fries weren’t seasoned well Overall bad experience, wouldn’t recommend by me and my whole family.

I went here for lunch today and the employees that work there they are so awesome very respectful and they're fast when it comes to their food and their employees names are names zyon Simpson , Taryale Alexander, Tyshir Jaffcoat I get this place 100% so if you want a burger that tastes awesome specially the milkshake come over and eat lunch our dinner and I guarantee you will enjoy the food 100

Located in Savor the food court in King of Prussia Malls center connector on the mid level. Melt Shop is a chicken sandwich and cheese lovers dream. These guys offer scrumptious fried chicken sandwiches off a robust menu full of flavor options. Today I had the Korean BBQ Chicken Sammy. Crispy chicken slathered in a flavor bursting sticky sweet BBQ sauce. Topped with creamy rainbow slaw that delivers a delightful crunch in every bite. I cannot wait to try more of this menu. Counter service is attentive and polite. They offer their own seating area or sit in the food court seating or take the deliciousness home.

I've worked in the mall and frequented this place for about 3 years now. It's honestly very hit and miss. The biggest frustration is the service. Today is a slow Monday and I stood at the vacant counter as the only person in line for about 10 minutes without being so much as acknowledged. I eventually gave up and then watched another person meet the same fate. On my last visit, I asked if I could have Bleu cheese instead of ranch on my chicken tenders and the cashier was entirely mindblown by this request, it took us a while of negotiating before we figured out how such a request was possible. Most of the food could be described as just ok. The fries as soggy and I recommend avoiding them. The Mike's Honey Hot sandwich is their biggest stand out item in my opinion. That is the one item I highly recommend. And while they are certainly overpriced, they're still probably the most affordable restaurant in that particular food court. So in conclusion, if you can convince them to serve you, stick to the Honey Hot sandwich and you'll be ok.

New girl who rang me up was rude and needs further training in customer service skills. The attitude she gave me when I tried to explain my order to her was unnecessary.