Ace Of Hearts Catering - Keswick

Thieves, cheats , liars . and it's my understanding that the quality of the food is pretty low as well . but i guess the owner is feeling bad about being a cheating thief.

Ace of Hearts is a sham of a business. Renee Horrocks will confirm through email and phone calls your menu for the event, dates and times, and will ask and accept a deposit of at least $400, and when the time comes, she will be a no show. She will then avoid taking your calls, texts and emails. If you get lucky and call from a number she doesn’t know, and you actually reach her, she will give you a sob story, tell you she is going to send you an etransfer after she does a “drop off” and gets paid. You will not receive your refund and will be ghosted, yet again.Many reviews of similar experiences with no shows and money being stolen. I’ve even had someone reach out via personal message to say she’s in the same situation.Absolutely shameful behaviour. Renee Horrocks how do you look at yourself in the mirror.

WARNING This lady renee WHAT CAN I SAY!. In the time leading up to my wedding day I couldnt get ahold of her via email text facebook and calling thank god my husband went on to see the most recent reviews. When confronted she promised she would be there but also gave a story of loosing her kids and being abused and then hung up on me.Tried again just to get my deposit back still nothing. I finally used a friends phone and she ignorantly answered and after cursing at me and yelling at me she hung up... I ended up BBQ for my own wedding.And i really dont expect a cent back from people like her..KARMA happens

Do NOT give this sham of a business any of your money, she'll take your deposit and run... Renee you are nothing but a con artist who clearly doesn't know how to run a business, or your own life for that matter.It's a shame you don't put this much effort into your cooking or you may actually have come up with something decent, we'll just have to assume you don't know how.

I booked with Renee August 2018 for a wedding in Summer 2019.She gladly took the security deposit- was a no show for the taste test. She said she would still cater my wedding though, I did not want to risk it and we decided she would refund my $400.00 in a weeks time.It’s now been 5 months since I’ve heard from Renee, she will not answer my calls/emails.If I could give 0 stars I absolutely would.It’s really sad that she actively tried to ruin what was the best day!