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Asked for my food to be fresh i repeated my words twice and it still wasn't and also the order wasn't correct

If they give you stale food or drinks at the drive through, they refuse to throw away the bad quality food, forcing you to keep the garbage. That happened to me twice.

The store was clean food was fresh customer service was on point. Can’t remember the young ladies name that took our order but her customer service was excellent. The store was clean the tables was clean the floor wasn’t sticky at all. I will definitely be going back with my family.

This bojangles is only open because of the lack of competition in the town of Kershaw. Service is consistently slow. They're usually over staffed in my opinion but that doesn't help to increase productivity. I assume they're throwing bodies at it to try to increase speed and service but it isn't helping. People on their cell phones while customers are waiting on food that's ready just needs to be bagged. A lady came in from outside while i was there who had been waiting for 10 min for one bo berry biscuit. When she told the girl what the issue was she wasn't apologetic she just made a biscuit that was already sitting under the warmer because they just forgot she was waiting and handed it to her. This issue of being forgotten has happened to me as well. Waited for 20 min only to watch them hand my food to another car who handed it back and then she looked forward at me and realized they forgot about me and she brought my food out without an apology. Clearly management doesn't care because this has been going on for years now. Someone needs to open a fast food restaurant in kershaw with quick friendly service and it would shut this bojangles down.

Waited 15mins to order food no line at all inside, 4 workers outside on phone , 2 cooks inside on phones , one worker leaning on door on the phone , rude customer service , no ice in machine , store manager dancing around in the back, not a good experience at all