Doubletree By Hilton Grand Rapids Airport

Nicely appointed rooms, large facility with all the amenities, shuttle to the Gerald R. Ford (GRR) Airport, restaurant, meeting rooms and large conference rooms. Helpful and friendly staff.

Near a lot of stores. Arrived early and they were able to accommodate. Room was clean and quiet.

Very dated rooms, clean at least. Super rude wake up call in the morning to remind me I had an airport shuttle at 430 am. She yelled at me that they promptly leave on time and I have three minutes. Which I knew I get right down there like I had already planned and she says he left you. I told you they don’t wait. I said look at the time it’s 429. Very rude and uncalled for.

Didn't have the room we booked available when we arrived, rude customer service.

We just parked our car here for our vacation. The staff was great