Togo's Sandwiches - Kent

I used to get my Togo’s in California but the #9 I got here in Kent was not very good.

Super frustrated by my experience today. I got a sandwich for myself and a soup to go for my daughter. The guy behind the counter heated up a bin of soup that had about 2 tablespoons worth in it, poured that into the container, bagged it up, then proceeded to make my sandwich. When he was ringing me up I asked him if I could get the rest of the cup of soup I was getting charged for since the container wasn't even filled a quarter of the way. He acted annoyed and was grumbling to himself under his breath while he got another container from the fridge to heat up more. I stupidly assumed he would fill it up since I had to call him out on it already and didn't check it before I left. I just got home and pulled it out of the bag and it was only filled half way. I feel like it's not too much to expect I'd get what I'm being charged for especially with how overpriced the food at this place is

If you are a meatball fanatic like me, this was not it. Subway meatballs sandos have more flavor. This feels like some kind of canned tomato sauce, taste but bland. Due to the tartness of the sauce, sourdough was the worst possible choice.For me, the meat to cheese and toppings was way off. I had to remove a few meatballs to feel like I could taste cheese. Some like it this way, more power to you but there were no options available for different kinds or extra cheeses. Just a hint of Provolone, no gooey melty factor.I ordered olives and pepperoncinis as added toppings... What kind of person put whole pepperoncinis with seeds and all on a sandwich? I have never in my life received a whole unchopped pepper on a sandwich.A little oregano or basil and some rudimentary veggie chopping could bring this sandwich much closer to edible. Stick with their Reubens, they are much much better.5 stars for service and atmosphere because we ordered door dash. Would be unfair to grade lower.

Terrible service, take more priority over online orders than people who have been sitting in there waiting for way too

Tried for the first time today after I saw they had pastrami sandwiches. I ordered the 6” “Hot Pastrami” for pickup. It wasn’t very busy and the sandwich was ready but it was barely warm. Had I ate in the restaurant I would have had them reheat it. Overall a good sandwich. Pastrami was ok, definitely glad I reduced the mustard. I’ll give it another try and customize the sandwich better, maybe have to add more pastrami, hold the lettuce, tomato and pickles to get more pastrami flavor.