Shari's Cafe And Pies - Kent

The staff and food where very good doing our live cast it was great

Shari's Cafe and Pies Lake Meridian 12990 SE Kent-Kangley Rd Kent, WA 98030 11/23/2022 Today, was the worst service! Ordered drinks did not get them until after I received my salad. Waitress did not even put the coffee on so I had to wait longer for coffee when my food came it was cold. My Husband ordered steak but their was not any A-1 sauce for the steak! We all most got up and left. Portion sizes are unreasonable as well! Not Happy!!! Ordered French dip sandwich the meat was dry the bread hard and very dry very disappointed!

We went to Shari's specifically for their Pie shakes! You can choose any pie favor and they will make it a shake! I had the Marion berry pie shake...it iwas absolutely delicious! Go check it out for yourself. The staff was so very nice and friendly and the wait time was minimal. Love this place.

Used to be regulars BUT this is the last visit.. Sat down and it took 25 minutes just to get our order.. (2 breakfast plates and 2 Kids meals). 45 minutes later all we had was our 4 waters. The couple who got seated after us finished their meals and was ready to pay. 1 hour is just too LONG. Update The next day i got an email from the GM. Donny was very apologetic about the situation. He offered my whole family to come back and give Shari 's another chance and the tab will be on them. So on Saturday around 10 am we came and the restaurant was packed! (Every table was filled) I let them know that we were there and wanted to speak to Donny. The waitress told us straight up that might not happen since the GM was in the kitchen helping the crew. Eventhough Donny wanted to apologize personally to my daughter not wanting to eat there from our previous visit. I respect that a manager was willing to get his hands dirty for the success of the team and restaurant. Overall our order and food came piping hot within half an hour. Considering the brunch rush, they did pretty good in time and our server Melissa was excellent. We may comeback not sure when.

They were very understaffed but their famous pie milkshakes never fail