Sabor Brasileiro

Very nice food beautiful atmosphere, good people, amazing buffet, good and fresh food. good location, near the kensal station

I ordered lunch to arrive at 15:25, but it never did! I paid for it and I never got the food and the money back. I called the restaurant three times and they promised to deliver me personally, but they never came over. I waited for it and two hours later, because I called again, I found out that the restaurant was already closed and no longer planned to deliver my food. Nobody from the restaurant called me to tell me. Terrible service, the restaurant does not help you in any matter. I paid for it, and I even didn't get my money back. Honestly, I think that was really disrespectful. I will never order again at Restaurante Sabor Brasileiro, and it asks me if I should keep the order by vans. Probably not

We have today, Friday, 29. November 2019 the restaurant called via its website. We were told by the owner that the delivery fee on a 'private' basis would be 8 pounds. I said to my husband, why should I order over the phone if I can have a delivery fee of up to 2.50 pounds over the delivery car website? We placed the order No. 1336 by Restaurante 'Sabor Brasileiro ' via vans, as it was cheaper in this way. The time of estimated arrival was changed from 2.05 pm to 2.10 pm suddenly to 15:10 pm! . How can that happen? I tried to get the owner back by phone, but he was gone. That's what the lady told me on the phone. How can a restaurant owner disappear? Anyway, we have the food in time. The fish was fine, in my opinion overpriced for this type of quality, but what was most disappointed to us was the price of the vegetable price at 5 pounds! Please find a photo of the box of vegetables, price with 5 pounds! We counted 13 vegetables and it tasted their came from a steam bag and are not fresh 5 pounds would You do not even pay in CENTRAL-London for organic vegetables. I tried to call the owner, but the staff told me he was busy. I said, "I'll wait until he's finished with the costumes and has time for me." Suddenly after 5 min, the line at the other end was no one dead. I tried to call again, but the line was engaged. For about 2 hours. When I came to Joao, the owner of the restaurant to complain about the vegetables for five pounds, he said: "They decided to use to deliver the food so that 's why you were charged so much. If you had ordered me directly, I would have paid Joao the driver. He told my man on the phone who was on speaker that "we must pay for the driver '. BTW: The phone was on speaker. 'Deliveroo's overpriced ', you would have ordered me directly.

DO NOT ORDER FOOD FROM THIS PLACE! They have no respect for their customers. I placed an order at At o'clock I called and was told that too many people had arrived at the restaurant, that the delivery was late and it would take another minutes for my food to arrive. After I called cancelling the order. At I received a call asking me if I was the customer that called them a few minutes ago and I was told that the delivery guy was in front of my house. They also asked me to let him know that the order was cancelled.Thats f....king absurd!! I said no and checked outside. There wasn't anyone. For sure I wasn't that customer that she had mentioned, as my call happened minutes ago. I can only imagine how many unsatisfied angry customers had cancelled or just ignored the delivery after more than hours.Terrible rude people. They just put the restaurant customers in front of all the deliveries and didn't even have the decency to let us know! Luckily after canceling I ordered at another restaurant and had my food in minutes.

PLEASE DO NOT USE THIS PLACE, here is why: we phoned today, Friday of Nov. the restaurant via their website. We were told by the owner, that the delivery charge on a private' base would be Pounds. Waitress was not even able to speak english (at the telephone).I said to my husband, why shall I order via the phone when I can have a delivery charge as much as Pounds via the website of deliveroo? We placed the order Nr. (blank space) from Restaurante Sabor Brasileiro' via deliveroo as it was cheaper that way.The time of estimated arrival was changed from pm to pm suddenly to pm How this can happen? I tried to reach the owner via telephone again, but he was gone. This is what the lady (staff) on the phone told me. How can an owner of a restaurant disappear?Anyway, we got the food on time. The fish was okay, overpriced in my opinion for that kind of quality, but what disappointed us most was the price of the vegetables priced at Pounds!