Hansom Cab - Kensington and Chelsea

Lovely margarita in a favourite cozy London pub after Christmas plant shopping at Rassells . A nice way to spend a Saturday early afternoon

Delightful. The beef pie was wonderful! Also a nice family spot. Different areas to accommodate different tastes within the pub.

Always an excellent venue. On this visit today (20/05) particularly friendly and helpful early evening staff. Particularly friendly and efficient lady who served our group of six.

Enjoyed a good meal here after a day in London. We were staying nearby so decided to try it. It was better than traditional pub food. I had the fish and chips which was hot and prepared just right. Husband had a burger which also was good. Service was great as was the atmosphere. Not too crowded.

Attended the pub with young family after visiting previously pre pandemic. A lot has changed. Clearly understaffed putting pressure on those present. Bar manager checked us in, polite, upbeat and approachable. Good start, though he appeared to be doing everything clearing tables, serving behind bar, checking guests in with little support. Sat down at table. Place was filthy. Wasn't clear where to order as I'm sure it was table service before. Went to bar to order, took a long time due to lack of staff and others ordering. Where we were sat, all we could hear was kitchen staff yelling and singing at top of their voices . Serving staff looked miserable. Starters came out. Had to ask for cutlery. Then had to ask for napkins. Then had to ask for condiments. Waitress rolling eyes. Such hard work. Mains came out, previous plates not cleared. This didn't bother waitress as she proceeded to bang plates down without the space to do so. Had to ask for them to be cleared. Had to ask for cutlery again. Then had to ask for the correct cutlery for one of the meals, then had to ask for napkins again etc. Really really hard work. Main meal (jerk chicken) really poor. Just half a poorly cooked chicken with an inedible sauce on the side. Presentation shocking. Kids food poor also. Didn't wait for pre ordered pudding as couldn't bear it any longer and left. Clearly understaffed and poorly supported staff. Reflected in the experience we had.