Cuisine De By Poilane

If you happen to be near sloane square Chelsea then Poilane is a convenient cafe with a good design and usually a good buzz. The menu is very snack and based on their famous sour dough. There is also some salads and cakes. All in all it works and probably the best cafe around

We popped in here before the Chelsea Flower Show. The coffee machine was broken which was a let down but we decided to stay as the food was usually good. The service however was sub-standard; unfriendly and downright rude. No one bothered with us except to deliver our meals and even that was done in perfunctory and indifferent manner. I’ve eaten here many times before but standards, including the food sadly, appear to have skipped. Disappointing.

I used to like Poilane a lot, I have been a regular since it’s opening.

Staff seemed sad and unhappy. Not welcoming. Every request or question was met with distain. It was a chore for her. She evern questioned what we were ordering given the time of day. Food itself was nice enough, expensive, as expected. Decor and location really good. May return and hope the staff are in better spirits next time. . .

Very pleasant bar/restaurant with friendly staff. Often the atmosphere makes the difference and this attracts people which enforce the right or wrong atmosphere. At Poilane it is just good. Not too pricey. Would code to come there again.