Panera Bread - Katy

While the staff was friendly enough, it bothers me a great deal when no one recognizes you with a hello or an I 'll be with you in a moment as you arrive. I stood at the register and watched several employees pass by me (the cashier passed me multiple times) for nearly 10 minutes before being asked how may I help you .It is a pet peeve of mine when service people don 't do the bare minimum to welcome customers. I made it a point to comment this time since the cashier 's name tag also showed that she was a trainer.

One of my go to cafe on a regular basis, should have posted a review much earlier. I love the ambiance and the staffs are so friendly. Their brownies are one of my fav as well as the tuna sandwich, to top it up there are so many options of the beverages to choose from.

I used to love the chain. However, they changed their menu and don't have any of the good sandwiches they used to serve. The girl taking our order was a typical teenager more in a hurry to chat with her friends than to take a moment to explain anything about the new menu items. Let's just say I sure am not going to go back. There are way better options.

I tried several times with both indoor and outdoor sitting area. Tried Soups inside bread, Half Half, Bagel with Walnut cream cheese, .. Happy with food quality. There is value for money. They have a brewed Decaf coffee option as well. variety of cold drinks all with free refill. Good place for remote working.

The food is fine and if you like Panera Bread it will suffice. The folks working there aren't exactly friendly but maybe they just didn't have their coffee yet? Other than that, it's a clean establishment and food is fine.