Alte Bank - Karlsruhe

A very good experience! we went to this place in september, still being nice weather, so we enjoy the spots outside. The girls attending were very nice and ludic with children, the meals came fast, considerating that the place was full, and food was definitely delicious, although huge! don't even think to ask a plate for every child!!

This is not the first time I visit this place, they serve great and delicious food but the service speed is so poor!! They're attitude is awkward as well, like if they're testing customer's patience or something! But the dishes were really delicious and yummy!

We were there only to eat a small meal before the theater next door opened. It seems to be quite popular but unfortunately was very loud, one had almost to shout to communicate. Unfortunately there was the no soap in the gents, but after my reclamation it was immediately refilled. The salad my wife had was one the worst that she has experienced, it seemed a leftover from midday - not very fresh, the waitress excused profusely and offered a free drink, but we only wanted a fresh salad.

The food is OK (but quantities far from the German standards), but the service is terrible: 45min to wait between the main course and the dessert in a half-empty restaurant, the waitress called 5 times without coming and then she asked to pay the bill before ordering the dessert while another waiter not doing anything at all... If you have an appointment, the worst idea you can have is to go to this place.

We stumbled upon Alte Bank by accident! We were wandering looking for a restaurant - any restaurant (though preferably German cuisine)! It was 7pm and we were hungry! - suitable for our family: two adults and two small children. We spotted a family with a small child in Alte Bank and decided to give it a try.We ordered what we consider to be basic German fare but were really impressed at the quality of our food. The entrees were delicious (and big!). We had schnitzel (perfectly crunchy!), pork tenderloin (nicely cooked with a delicious sauce) and spatzle (great texture, and so good with the sauce!). Our toddler ate from the kids menu (a huge serving of spaghetti and red sauce, which he loved!). The food came quickly once we placed our order. Everything was the right temperature and the prices were very reasonable, especially considering the large portion sizes.Our server was a very friendly women with very good English. She helped us navigate the menu (we have very little German). Even more, she anticipated our needs. We didn't know if they had a high chair (and didn't know how to ask!) - she brought one a few minutes after taking our drink order. When our youngest started making a fuss, she brought him some coasters to play with and then a basket of some fresh baguette (no charge!) to nibble. It was a very down-to-earth, no-fuss dinner with good beer, good food and good service.We would go back for sure - with or without our kids in tow!